In order to develop a good marketing and communication strategy or to introduce new products, we plan and conduct customer research for our clients. Thereby, we find out which customers are relevant for the company and how the target groups look like. We also create satisfaction surveys that capture customers' opinions effectively, thus helping to improve the customer experience.
2 | Marketing and Communication Plan
A suitable marketing and communication plan must be drawn up in order to reach as many potential customers as possible. Together with the client, we discuss the marketing goals and channels and accordingly set up the appropriate marketing and communication plan that meets the needs of the clients.
Appropriate branding and design have a major impact on how the company is seen by potential customers. Therefore, we give advice on the creation and implementation of branding and design projects to help our client's stand out. We make sure that our clients' business is well represented and positioned in the market.
To address international customers or employees, it is important to translate the website and important documents into English and other relevant languages. As our members speak various languages, we help with translation projects, by giving guidance on this transition.
Many customers, guests and employees can be reached on social media platforms. It is important to address the right people in the right way and to make the company profiles appealing. One of our services is to provide social media advice on different platforms, set up new profiles, and help with postings and strategies that reach as many targeted people as possible.
A company's website is often the first point of contact for interested parties. That is why it is important to design the website attractively, have a clear structure and have all the important information at hand. Therefore, we offer services around the design and content of websites according to the wishes and demands of our clients.
